Once you're a member of the Cookie Club, you'll earn 5 Cookie Coins for every £1 you spend on our website. 500 Cookie Coins is the equivalent of a £5 gift voucher. You can also earn Cookie Coins by leaving a product review, referring a friend, signing up to our newsletter, liking us on Facebook, following us on TikTok or Instagram, and celebrating your birthday! You must complete each of these tasks via your account to receive your Cookie Coins.

You can check your Cookie Coin balance at any time by logging into your account.

Once you've earned enough Cookie Coins, your reward will be available to redeem in your account. You can choose to convert your Cookie Coins into a £5, £10, £20 or £30 gift voucher. Gift vouchers are applicable to your total order value, not including delivery fees.

Your Cookie Coins will expire in 12 months. Once you've redeemed a reward in your account, you will have 3 months to spend them. Don't worry, we'll send you a reminder before they expire so you don't forget!

No! You earned them, they're yours to spend how you like!

If you think there should be more Cookie Coins in your Cookie Jar then just send an email to info@bakedbysteph.co.uk and we'll get it sorted for you.

No, Cookie Coins are only earned on the subtotal of your purchases not including delivery fees.

Yes, there is a limit of 5 approved reviews in exchange for Cookie Coins. But if you want to leave more reviews, by all means go ahead! Good reviews make our day and really help a small business grow.

Yes, rewards can be used in conjunction with other promotions, offers or discounts, unless otherwise stated.

You can refer as many friends as you like! For every friend that you refer who successfully makes a purchase on our website for the first time, you'll receive 500 cookie coins, which is the equivalent of a £5 gift voucher. Your friend will also receive £5 off their first order. Win win!