HOW IT WORKS
WAYS TO EARN
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CREATE AN ACCOUNT
50 Cookie Coins
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PLACE AN ORDER
5 Cookie Coins per £1
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SIGN UP TO OUR NEWSLETTER
150 Cookie Coins
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LEAVE A REVIEW
150 Cookie Coins
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CELEBRATE YOUR BIRTHDAY
500 Cookie Coins
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REFER A FRIEND
500 Cookie Coins
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LIKE US ON FACEBOOK
50 Cookie Coins
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FOLLOW US ON TIKTOK
50 Cookie Coins
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FOLLOW US ON INSTAGRAM
50 Cookie Coins
FAQS
How do I earn Cookie Coins and what are they worth?
Once you're a member of the Cookie Club, you'll earn 5 Cookie Coins for every £1 you spend on our website. 500 Cookie Coins is the equivalent of a £5 gift voucher. You can also earn Cookie Coins by leaving a product review, referring a friend, signing up to our newsletter, liking us on Facebook, following us on TikTok or Instagram, and celebrating your birthday! You must complete each of these tasks via your account to receive your Cookie Coins.
How do I check how many Cookie Coins are in my Cookie Jar?
You can check your Cookie Coin balance at any time by logging into your account.
How do I spend my Cookie Coins?
Once you've earned enough Cookie Coins, your reward will be available to redeem in your account. You can choose to convert your Cookie Coins into a £5, £10, £20 or £30 gift voucher. Gift vouchers are applicable to your total order value, not including delivery fees.
Will my Cookie Coins and Rewards expire?
Your Cookie Coins will expire in 12 months. Once you've redeemed a reward in your account, you will have 3 months to spend them. Don't worry, we'll send you a reminder before they expire so you don't forget!
Is there a minimum spend when I'm redeeming my rewards?
No! You earned them, they're yours to spend how you like!
I think there are Cookie Coins missing from my account. Help!
If you think you're missing Cookie Coins from completing your profile or placing an order then just send an email to info@bakedbysteph.co.uk and we'll get it sorted for you! We cannot issue Cookie Coins for orders placed prior to creating your Cookie Club account.
Can I earn Cookie Coins on delivery fees?
No, Cookie Coins are only earned on the subtotal of your purchases not including delivery fees.
Is there a limit of how many reviews I can leave in exchange for Cookie Coins?
Yes, there is a limit of 5 approved reviews in exchange for Cookie Coins. But if you want to leave more reviews, by all means go ahead! Good reviews make our day and really help a small business grow.
Can I use my Rewards in conjunction with other promotions/offers?
Yes, rewards can be used in conjunction with other promotions, offers or discounts, unless otherwise stated.
How many friends can I refer?
You can refer as many friends as you like! For every friend that you refer who successfully makes a purchase on our website for the first time, you'll receive 500 cookie coins, which is the equivalent of a £5 gift voucher. Your friend will also receive £5 off their first order. Win win!